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Sound Health Connects

Help Yourself to a Healthier Life

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Frequently Asked Questions

How is the program delivered?

Your 1:1 sessions are delivered over our secure and user-friendly telehealth platform.  Access your scheduled video calls, original content, messaging capability and library of resources on our phone app or computer.  Sync the platform with your devices and know that we can work with you around your busy schedule that builds and supports your sustainable lifestyle changes.

Who will I be working with over my six-month program?

You have sessions with a Licensed Nutritionist (MSN), Licensed Behavior Change Counselor (LMHC) and Personal Trainer (CPT).

How is the SHC program different than other programs?

We work with you to target lifestyle changes and recommendations that uniquely fit you.  The program explores the idea that sustainable weight loss is both an art and a science you practice and re-tool with expert help.  We promise to be with you every step of the six-month program as we explore meal timing, meal combining, tuning into your satiety cues and foods with high satiety and nourishment.  We will never sell supplements or food as part of your program.  That allow us to make recommendations to you without a hidden agenda or financial interest.

How much is my copay for the program?

80% of your benefitted program with SHC is covered by your employer/organization.  Eligible participants in the program are responsible for a 20% copay.  You can finance your copay or pay it up front.  HSA/FSA funds can be used.

I’m not sure if I want to work with a Personal Trainer online.  What are my other options?

We encourage you to give online personal training a try if you haven’t before.  Sessions are 30 min or 60 min 2x per week (46 sessions total) in the program.  Want to work with a local trainer?  Sound Health Connects will process reimbursement to you for sessions you’ve paid for (depending on the program selected a max rate per session applies).  You also have the option of choosing a small group training facility membership as part of your 6-month program if that’s a better fit.

I would love to do your program but my employer does not have a weight-management benefit through Sound Health Connects.  Can I still do your program?

If you work for a large “self-funded” corporation we’d love to inquire with your benefits department to introduce our weight-management programs. Without a benefit we do provide out-of-pocket packages.  We’d be happy to consult with you further about this.

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1752 NW Market Street, #4525
Seattle, WA 98107

866-779-4730
206-962-3155 FAX

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